Going through winter and seeing extremely high heating bills come in is not something that you look forward to as a homeowner. However, you need to keep your home comfortable for your family. Instead of succumbing to the idea that you need to pay such a large amount to get proper heating, you should look into alternatives that allow you to start saving money, but without spending a lot of money. Add Plastic Film or Bubble Wrap to Windows One of the quickest things that you can do is apply plastic film or bubble wrap to your windows. Bubble wrap will work in a pinch, and it is an excellent solution for windows that are not regularly used. However, plastic film does not obstruct your view of the outside, so it is generally the better solution. The thickness is not really an issue, mainly because the plastic film acts as a barrier to prevent outside air from getting inside, which is perfectly accomplished through a thin layer of properly applied film. Eliminate the Gap on Doors If you have exterior door gaps, which you should be able to figure out by looking at a door during daytime and seeing if natural light pokes through the outer parts of the door, you should fix the issue. These gaps will leak air both inside and outside, which reduces energy efficiency. This problem is fixed by either adding new weatherstripping or making an adjustment or two to the door hinges to get it tightly sealed. Caulk the Electrical Outlet Covers It is easy to forget that electrical outlets may not be well-insulated. The electrical outlet cover naturally conceals everything but the sockets themselves, so it is a good idea to take a look on the inside. If air is flowing freely, all you need to do is fill the areas around the sockets with caulking. Let the Hot Bathroom Air Roam When you take a shower in the morning or a bath in the evening, you might keep the door closed after you get out and leave the room. However, leaving the door shut will prevent the hot air from spreading throughout the hallway and into nearby rooms. It will not make a noticeable difference to every room in your home, but it can help certain rooms feel a little warmer right after a shower or bath. It is not necessary to spend a lot of money to lower your heating bill when you are willing to get creative. For more information, talk to a professional like Glendale Heating & Air...

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The sales performance of your call center agents plays an integral role in your company’s overall financial success. Your agents are the first line of contact for customers and when agent performance is poor, things like call hold times, abandonment rates, and overall customer satisfaction tends to suffer. So it’s important to incorporate a few agent management practices that will effectively optimize performance throughout your call center overall – consider these options: Commit to Regular Team Meetings Task your call center managers with holding team meetings at least once a week, preferably daily if time permits. Regular team meetings encourage agent camaraderie which should help each one of them to better serve customers on a collaborative basis. Possibly more important is that each meeting will give your managers an opportunity to expand on training topics such as overcoming objections, dealing with angry customers, and upselling products. Schedule Monthly Performance Reviews Measuring the individual performance of each sales agent is an excellent way to maintain a team of strong and reliable employees who have interest in and passion for the tasks that they perform. Scheduling monthly performance reviews for your call center agents is one of the best ways to monitor their progress as time goes on. The process involves tracking and compiling employee statistics and then incorporating them into a report that can be shared during each performance review, at which time you and managers will have the opportunity to provide personalized training, acknowledge specific strengths, and address perceived weaknesses. Hire a Motivational Speaker Once a Year Hosting a motivational workshop once a year is an effective way to ensure that your agents stay engaged in the workplace on a day-to-day basis. It’s important to hire a motivational speaker to head up the event to ensure that your agents learn about the most up-to-date sale techniques, phone call handling, and de-escalation methods in the industry. You’ll find many motivational speakers who focus on your specific industry and niche, making it possible to deliver your agents with exceptional knowledge and skill building practice that competitive employees don’t likely have access to. You should also find that yearly motivational workshops help to improve employee morale, increase confidence levels, and even optimize employee insight in terms of market share statistics as well as customer retention rates and goals. These techniques will not only help to improve the performance of each agent within your call center structure, but it should improve overall employee turnover as...

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